Toxicology Division at Clinical Reference Laboratory
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INSURANCE

Customer Support

Personalized customer service is a hallmark of CRL and is available to all CRL clients and prospective client companies. The Customer Service staff is carefully trained and accountable for inquiries (by phone or fax), from the underwriting staff and field force. Typical inquiries concern specimen status, additional test request, or kit ordering, and are handled promptly and efficiently.

Email: ilscs@crlcorp.com
Phone: 800-882-1922
FAX: 913-492-8880

Iliana Lopez - Insurance Services Manager

lopezi@crlcorp.com

Linda Rohrer - Insurance Support Coordinator

rohrerl@crlcorp.com

Darryl Williams- Customer Service Supervisor

williamsd@crlcorp.com

We offer:
  • Search for Specimens
  • Additional Test Requests
  • Duplicate Reporting
  • Kit Tracking, Kit Ordering
  • Document Management
  • Overnight & Imaging Services
  • Statistical Reporting
  • Specialty Testing
  • Tracking specimen status

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